Talk:Talkspace

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Contested deletion

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This page is not unambiguously promotional, because... (your reason here) --Amargue (talk) 17:43, 2 April 2015 (UTC)[reply]

It does nothing more than provide minimal information about a service. I have edited out words in hopes that it meets your guidelines for it to remain in wikipedia. I do not believe it has any language that would make it promotional in any way. The page contains only information on what it is, who created it, funding values and references reliable sources that back up the facts presented. (Amargue (talk) 17:43, 2 April 2015 (UTC))[reply]

seems weird that this doesn't note any of the professional controversy? - see https://www.theverge.com/2016/12/19/14004442/talkspace-therapy-app-reviews-patient-safety-privacy-liability-online & https://www.thecut.com/2016/12/the-potential-danger-in-therapy-apps-like-talkspace.html — Preceding unsigned comment added by 184.70.7.86 (talk) 21:51, 20 February 2018 (UTC)[reply]

Proposing additions to the History section

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Hello! I'm a connected contributor with a declared COI on this Talk page. I'd like to suggest updates to the article’s History section to help bring it up to date, as the current content ends in 2021. My proposed additions are posted below.

I understand the importance of maintaining neutrality and reliable sourcing, and I’ve done my best to reflect that in the draft. Thanks for your time and consideration. Any feedback is appreciated.

Dr. Jon Cohen (physician) became Talkspace CEO in September 2022.[1]
In 2022, Talkspace shifted its primary focus from direct-to-consumer services to enterprise and payer partnerships, aiming to provide mental health services through health plans, employers, and government contracts.[2]
In 2023, the company secured a $26 million contract with New York City to provide free therapy services to teens aged 13 to 17.[3]
In 2024, Talkspace launched the Behavioral Health Consortium, a network that allows clinicians to refer insured members with high-acuity needs—such as substance use, alcoholism, and eating disorders—to in-network specialty care providers. The consortium is accessible through Talkspace’s Health Collective platform, which also connects users to services from partners like Oura, Evernow, and Options MD.[4] In the same year, Talkspace and Ovia Health by Labcorp co-launched the Women’s Health Coalition for Digital Solutions, a partnership aimed at advancing women’s health through technology, service integration, and workplace policy advocacy. The coalition includes companies like Conceive, Evernow, FitOn, Nurx, Cove, and Nutrium, and seeks to improve healthcare access, reduce stigma, and develop employer-supported solutions tailored to women’s diverse physical and mental health needs.[5]
Also in 2024, Talkspace partnered with Amazon Health Services to offer virtual therapy services through Amazon’s Health Benefits Connector where users access insurance-covered care. The collaboration allows Amazon users to discover and verify their mental health benefits, then connect with a licensed Talkspace therapist through a simplified intake process.[6]
By early 2025, Talkspace reported its first profitable quarter, attributing the success to growth in business-to-business contracts and Medicare services.[7]

SBCornelius (talk) 18:51, 6 June 2025 (UTC)[reply]

 Not done for now: it's not clear what changes you want to be made. Please mention the specific changes in a "change X to Y" format. Where should these changes be made? GoldRomean (talk) 00:40, 10 June 2025 (UTC)[reply]
Hi @GoldRomean and thank you for the quick review. Looking back, I agree that my request should have been more clear. The History section currently ends with the following paragraph:
In November 2021, the chief operating officer, CEO, and head of clinical services all resigned within a span of weeks. The company disclosed that some of the resignations were in connection to an offsite company event. Shareholder rights law firms announced investigations that the company's former leadership violated securities law.
I'd like to propose that the paragraphs I included above be added to the History section following that last paragraph about 2021. This will make that section of the article feel less dated. Thank you and please let me know if you have any questions. SBCornelius (talk) 15:41, 10 June 2025 (UTC)[reply]
I would say the info you propose sort of feels like an advertisement. GoldRomean (talk) 15:45, 10 June 2025 (UTC)[reply]
Hi @GoldRomean! Thank you for the feedback. I'll work on editing my proposed copy with that in mind. Do you think this is a tone issue, or are some points I've included inherently promotional, independent of the wording? Thanks again, and I'll work on this and change the tag back to unanswered when done. SBCornelius (talk) 17:21, 18 June 2025 (UTC)[reply]
@GoldRomean, I've changed the tone and how the information is presented. Please let me know if this is acceptable.
Dr. Jon Cohen (physician) became Talkspace CEO in September 2022.[8]
In 2023, the company secured a $26 million contract with New York City to provide free therapy services to teens aged 13 to 17.[9]
In 2024, Talkspace launched the Behavioral Health Consortium, a network for referring patients with substance use, alcoholism, and eating disorders to in-network care providers. The consortium is accessible through Talkspace’s Health Collective platform, which connects users to other healthcare platforms.[10] In the same year, Talkspace and Ovia Health by Labcorp co-launched the Women’s Health Coalition for Digital Solutions, a partnership aimed at advancing women’s health .[11]
Also in 2024, Talkspace became available through Amazon’s Health Benefits Connector where users access insurance-covered care. The collaboration allows Amazon users to confirm their mental health benefits and connect with a licensed Talkspace therapist.[12]
By early 2025, Talkspace reported its first profitable quarter, attributing the success to a focus on enterprise and payer partnerships where mental health services became available through health plans, employers, and government contracts.[13][14]}
SBCornelius (talk) 19:48, 18 June 2025 (UTC)[reply]
Sorry for the delay. That looks fine, go ahead and make the changes. However, I wouldn't object to another editor removing it if they find it to be too promotional. GoldRomean (talk) 14:20, 19 June 2025 (UTC)[reply]
Hi @ GoldRomean, and thanks for the quick feedback. I don't have the ability to add the revised text to the article. Would you be comfortable doing that? Thanks again for the help, and please let me know how you'd suggest we proceed. SBCornelius (talk) 20:14, 20 June 2025 (UTC)[reply]
 Done, sorry, didn't notice your block. GoldRomean (talk) 20:21, 20 June 2025 (UTC)[reply]
@GoldRomeanThank you! SBCornelius (talk) 21:07, 20 June 2025 (UTC)[reply]
@GoldRomean, I've made additional suggestions for the Product section (see below). Since you reviewed my previous requests for this article, I wanted to give you the first crack at these new suggestions. If you've moved on, just let me know and I'll add an Edit COI tag to drop this into the queue for someone else. Thanks again for the help. SBCornelius (talk) 20:15, 30 June 2025 (UTC)[reply]
Sorry, I'm somewhat busy at the moment. Feel free to add the tag, and I might take a look when I have more time :). Cheers, GoldRomean (talk) 19:08, 1 July 2025 (UTC)[reply]
@GoldRomeanThank you! SBCornelius (talk) 19:12, 3 July 2025 (UTC)[reply]
 Go ahead: I have reviewed these proposed changes and suggest that you go ahead and make the proposed changes to the page. Dahawk04 (talk) 03:10, 4 July 2025 (UTC)[reply]
@Dahawk04, thank you for reviewing this request; however, SBCornelius is pblocked from mainspace and can not directly edit the article themselves. GoldRomean (talk) 03:28, 4 July 2025 (UTC)[reply]
My edit was meant for the request below the script must have placed it in the wrong place. My apologies Dahawk04 (talk) 03:33, 4 July 2025 (UTC)[reply]
Hi @Dahawk04, I think I may have misplaced that script. Sorry for the confusion. I'm adding it in the right place now. SBCornelius (talk) 20:30, 7 July 2025 (UTC)[reply]

Proposed edits and editions for the Product section

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I would like to propose improvements to the Product section of the article. Below are two TextDiff templates for changes to the first two paragraphs of this section. I've also included a box containing a proposed fourth paragraph for this section. Thanks for your time and as always, any feedback is appreciated.

−
Talkspace provides psychotherapy via smartphone, tablet, or desktop where users over the age of 13 can get help from a licensed therapist. Talkspace is a monthly subscriptions service with prices starting at US$260 per month. The platform allows users to communicate with their therapist via video, audio, and text messaging. Depending on the plan, users may also have access to a number of 30-minute [[Videotelephony|video conference]] session per month.
+
Talkspace provides psychotherapy via smartphone, tablet, or desktop where users over the age of 13 can get help from a licensed therapist. Talkspace is a monthly subscriptions service with prices starting at US$69 per week for text-only therapy and US$99 and US$109 for plans including video sessions and workshops. The platform allows users to communicate with their therapist via video, audio, and text messaging. Depending on the plan, users may also have access to a number of 30 or 60-minute [[Videotelephony|video conference]] sessions per month.
−
Based on initial information provided, clients are paired with a psychotherapist by an intake specialist or can select one from several suggested by a matching algorithm. Therapeutic approaches offered by therapists include [[cognitive behavioral therapy]] and other evidence-based treatment options. Talkspace has grown to include over 1.5 million clients and includes therapists in all 50 states. The company uses [[machine learning]] and [[artificial intelligence]] tools to analyze anonymized transcripts of therapy sessions to improve services.
+
Based on initial information provided, clients are paired with a psychotherapist by an intake specialist or can select one from several suggested by a matching algorithm. Therapeutic approaches offered by therapists include [[cognitive behavioral therapy]] and other evidence-based treatment options. Talkspace has grown to include over 1.5 million clients and includes therapists in all 50 states. As of 2024, 158 million people have access to Talkspace through in-network coverage or [[Medicare (United States)]] and [[Medicare Advantage]] plans. Talkspace is now an in-network provider for Optum, UnitedHealthcare, Cigna, Aetna and Tricare. The company uses [[machine learning]] and [[artificial intelligence]] tools to analyze anonymized transcripts of therapy sessions to improve services.
In 2025, Talkspace introduced "Talkcast," an AI-powered tool allowing therapists to produce personalized audio episodes based on clients’ unique needs to provide support between therapy sessions.[37] The company also expanded its services to support teen mental health through a partnership with Bark Technologies, offering app-based support for younger users.[38]

SBCornelius (talk) 20:11, 30 June 2025 (UTC)[reply]

  1. ^ Blumberg, Deborah Lynn (2023-12-04). "Talkspace CEO on How He's Accelerating the Mental Health Technology Company's Path to Profitability". www.uschamber.com. Retrieved 2025-05-09.
  2. ^ Schubarth, Cromwell (2022-12-19). "Talkspace pivots away from direct-to-consumer model to focus on health plans and employers". New York Business Journal. Retrieved 2025-05-09.
  3. ^ Fitz-Gibbon, Leticia (2023-05-09). "NYC announces $26M contract with Talkspace to give teens free online therapy". New York Post. Retrieved 2025-05-09.
  4. ^ "Talkspace launches Behavioral Health Consortium with specialty care providers". MobiHealthNews. 2024-04-30. Retrieved 2025-05-09.
  5. ^ Plescia, Marissa (2024-05-31). "Talkspace, Labcorp's Ovia Health Launch Digital Women's Health Coalition". MedCity News. Retrieved 2025-05-09.
  6. ^ Larson, Chris (2024-09-17). "Talkspace Goes Retail, Partners with Amazon's Health Business". Behavioral Health Business. Retrieved 2025-05-22.
  7. ^ Capoot, Ashley (2025-03-07). "Talkspace posts first profitable quarter, citing growth in Medicaid, enterprise deals". CNBC. Retrieved 2025-05-09.
  8. ^ Blumberg, Deborah Lynn (2023-12-04). "Talkspace CEO on How He's Accelerating the Mental Health Technology Company's Path to Profitability". www.uschamber.com. Retrieved 2025-05-09.
  9. ^ Fitz-Gibbon, Leticia (2023-05-09). "NYC announces $26M contract with Talkspace to give teens free online therapy". New York Post. Retrieved 2025-05-09.
  10. ^ "Talkspace launches Behavioral Health Consortium with specialty care providers". MobiHealthNews. 2024-04-30. Retrieved 2025-05-09.
  11. ^ Plescia, Marissa (2024-05-31). "Talkspace, Labcorp's Ovia Health Launch Digital Women's Health Coalition". MedCity News. Retrieved 2025-05-09.
  12. ^ Larson, Chris (2024-09-17). "Talkspace Goes Retail, Partners with Amazon's Health Business". Behavioral Health Business. Retrieved 2025-05-22.
  13. ^ Capoot, Ashley (2025-03-07). "Talkspace posts first profitable quarter, citing growth in Medicaid, enterprise deals". CNBC. Retrieved 2025-05-09.
  14. ^ Schubarth, Cromwell (2022-12-19). "Talkspace pivots away from direct-to-consumer model to focus on health plans and employers". New York Business Journal. Retrieved 2025-05-09.
  15. ^ a b Bruce Japsen. "Cigna Expands Mental Health Network With Talkspace's Virtual Therapy". Forbes. Retrieved 22 July 2020.
  16. ^ Brooke DiPalma (28 January 2020). "How a 'cultural shift' is making way for a therapy tool promoted by Michael Phelps". Yahoo Finance. Retrieved 10 August 2020.
  17. ^ a b Cite error: The named reference voxcovid was invoked but never defined (see the help page).
  18. ^ "I spent 7 amazing days with a therapist who only knew me via text message". Business Insider. Retrieved 2017-07-13.
  19. ^ "How much does Talkspace cost?". Talkspace - FAQs. Retrieved 2020-09-25.
  20. ^ Brooke DiPalma (28 January 2020). "How a 'cultural shift' is making way for a therapy tool promoted by Michael Phelps". Yahoo Finance. Retrieved 10 August 2020.
  21. ^ "How Much Does Talkspace Cost in 2025?". ChoosingTherapy.com. Retrieved 2025-06-03.
  22. ^ "I spent 7 amazing days with a therapist who only knew me via text message". Business Insider. Retrieved 2017-07-13.
  23. ^ "How much does Talkspace cost?". Talkspace - FAQs. Retrieved 2020-09-25.
  24. ^ Chapin, Angelina (2016-07-09). "Text therapy: once my therapist sent me an emoji, I knew it was game over". The Guardian. ISSN 0261-3077. Retrieved 2017-06-19.
  25. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-06-28.
  26. ^ "The Power Of Purpose: TalkSpace Donates Over One Hundred Years Of Free Therapy To Medical Workers". Retrieved 2020-08-16.
  27. ^ Crook, Jordan (14 June 2016). "Talkspace online therapy platform raises $15 million Series B | TechCrunch". Retrieved 2017-06-19.
  28. ^ Cynthia Koons (12 May 2020). "Talkspace Wants to Build a Better Therapist With AI Listening In". Bloomberg. Retrieved July 8, 2020.
  29. ^ Chapin, Angelina (2016-07-09). "Text therapy: once my therapist sent me an emoji, I knew it was game over". The Guardian. ISSN 0261-3077. Retrieved 2017-06-19.
  30. ^ "Dawn of the Text-Message Therapist". Motherboard. 31 May 2015. Retrieved 2017-06-28.
  31. ^ "The Power Of Purpose: TalkSpace Donates Over One Hundred Years Of Free Therapy To Medical Workers". Retrieved 2020-08-16.
  32. ^ Crook, Jordan (14 June 2016). "Talkspace online therapy platform raises $15 million Series B | TechCrunch". Retrieved 2017-06-19.
  33. ^ Landi, Heather (2024-10-30). "Talkspace brings in $47M Q3 revenue boosted by payer growth". www.fiercehealthcare.com. Retrieved 2025-05-09.
  34. ^ Blumberg, Deborah Lynn (2023-12-04). "Talkspace CEO on How He's Accelerating the Mental Health Technology Company's Path to Profitability". www.uschamber.com. Retrieved 2025-05-09.
  35. ^ "Talkspace "Thankfully Talkspace is covered by TRICARE"". seniorsbluebook.com. Retrieved 2025-05-22.
  36. ^ Cynthia Koons (12 May 2020). "Talkspace Wants to Build a Better Therapist With AI Listening In". Bloomberg. Retrieved July 8, 2020.
  37. ^ Valinsky, Jordan (2025-02-10). "Talkspace introduces Talkcast, an AI tool to support therapists". CNN Business. Retrieved 2025-05-09.
  38. ^ Mahdawi, Arwa (2024-09-19). "Talkspace partners with Bark to expand therapy access for teens". The Guardian. Retrieved 2025-05-09.