Talk:Amdocs

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2024/January

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Introduction changes

This edit request by an editor with a conflict of interest has now been answered.

Hello editors, I'd like to propose some changes to the article's Introduction. I suggest replacing the current introduction with the following:

Amdocs (Hebrew: אמדוקס) is a multinational telecommunications technology company. Headquartered in St. Louis, Missouri, the company specializes in software and services for communications, media and financial services providers and digital enterprises. Amdocs was founded in Israel and is publicly traded on the Nasdaq stock exchange.

• Reasons: This consolidates the company description at the start, removes "with support and development centers located worldwide" since that seems a bit promo for the introduction, and changes Chesterfield to St. Louis to match the article body.

Let me know what you think, I welcome any thoughts or feedback. As always, because I am making this request as part of my work for Beutler Ink on behalf of Amdocs, I will not make direct edits. Cheers! BINK Robin (talk) 21:21, 13 March 2024 (UTC)[reply]

@ARandomName123: tagging you here since you’ve reviewed and implemented other requests for this article. Your feedback is welcome if you’re interested in taking a look. Thanks! BINK Robin (talk) 19:32, 25 March 2024 (UTC)[reply]

@BINK Robin: How about this, where the nationality is in the first sentence, as is standard, and the year of founding is mentioned:

Amdocs (Hebrew: אמדוקס) is an Israeli multinational telecommunications technology company. Headquartered in St. Louis, Missouri, the company specializes in software and services for communications, media and financial services providers and digital enterprises. Amdocs was founded in 1982 and is publicly traded on the Nasdaq stock exchange. ARandomName123 (talk)^{Ping me!} 22:10, 25 March 2024 (UTC)[reply]

@ARandomName123: Those changes make sense to me, thanks! BINK Robin (talk) 22:13, 25 March 2024 (UTC)[reply]

 Done as discussed. BINK Robin, for future reference, the {{Reply to}} and other pinging methods will only work if your signature is added in the same edit. As a result, Special:diff/1215565530 failed to produce a ping. Please see the template linked above or WP:MENTION for more info. ARandomName123 (talk)^{Ping me!} 22:34, 25 March 2024 (UTC)[reply]

Israeli?

How is it an Israeli company today? HQ in the states; bought out more than 30 years ago by an American conglomerate… Explain in the article what qualifies Amdocs as Israeli please. — TadgStirkland⁴⁰¹ (Tadg^Talk) 04:16, 25 September 2024 (UTC)[reply]

Removed the unnecessary attribution to being an Israeli company until someone can find a reliable source that states otherwise. — TadgStirkland⁴⁰¹ (Tadg^Talk) 09:44, 26 October 2024 (UTC)[reply]

Article updates

The user below has a request that an edit be made to Amdocs. That user has an actual or apparent conflict of interest. The requested edits backlog is very high. Please be extremely patient. There are currently 236 requests waiting for review. Please read the instructions for the parameters used by this template for accepting and declining them, and review the request below and make the edit if it is well sourced, neutral, and follows other Wikipedia guidelines and policies.

Hello, as part of my work for Beutler Ink on behalf of Amdocs, I have a few updates to propose for this article. Because of my conflict of interest, I will not make direct edits without explicit permission from volunteer editors.

• In the Infobox, I suggest removing the increase / decrease arrows.

• Reason: They require additional maintenance, have no context without the previous year's figures they're referring to, and could be misinterpreted as indicating an amount of increase or decrease.
• I've prepared a version of the Infobox without the arrows in the collapse box below

Infobox

Amdocs Limited Amdocs facility in Ra'anana, Israel in 2022 Company type Public Traded as Nasdaq: DOX Russell 1000 component Industry Software Predecessor Aurec Information & Directory Systems Founded 1982; 43 years ago (1982) in Israel[1] Founders Avinoam Naor Boaz Dotan Morris Kahn Headquarters Chesterfield, Missouri, United States (corporate) Saint Peter Port, Guernsey (registered office) Key people Shuky Sheffer (CEO) Tamar Rapaport-Dagim (CFO & COO) Revenue US$5.00 billion (2024) Operating income US$629 million (2024) Net income US$493 million (2024) Total assets US$6.39 billion (2024) Total equity US$3.46 billion (2024) Number of employees 29,058 (2024) Website amdocs.com Footnotes / references Financials as of September 30, 2024^[update].[2]

• In Expansion, change "Companies acquired in the early 2000s include DST Innovis,^[3] XACCT Technologies,^[4] Cramer Systems,^[5] and Sigvalue.^[6]" to "Companies acquired in the early 2000s include DST Innovis,^[7] XACCT Technologies,^[8] Cramer Systems,^[9] Sigvalue,^[10] and Canadian internet billing firm Solect.^[11]

• Reason: Acquiring Solect was a significant milestone in the company's expansion into internet billing

• Add the following acquisitions to History: Astadia per Fierce-Network, and Teoco per St. Louis Business Journal, both in 2023.

• Reason: General update to recent history

• In Expansion, change "Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers^[12] and built using Nvidia's AI foundry service, which runs on Microsoft Azure.^[13]" to "Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers^[12] and built using Nvidia's AI foundry service, which runs on Microsoft Azure.^[13] The company has experimented with using the platform to process customer service inquiries.^[14]"

• Reason: adds additional context on what applications the company is using its generative AI to do.

• Remove the Companies acquired section

• Reason: This was recently added without sourcing. During article cleanup last year, editors felt it was more appropriate to include significant acquisitions as prose in History to avoid having a long list of them in the article.

References

1. "Amdocs Website". Amdocs.com. Retrieved 26 January 2013.
2. "Amdocs Limited FY 2024 Annual Report (Form 20-F)". U.S. Securities and Exchange Commission. 17 December 2024. pp. 46, F-6, F-7.
3. "DST Innovis sells for $238 million". Biz Journals. July 5, 2005. Retrieved April 29, 2020.
4. "Amdocs Buys Xacct". Light Reading. December 22, 2003. Retrieved March 11, 2024.
5. Willing, Nicole (July 19, 2006). "Amdocs Snaps Up Cramer". Light Reading. Retrieved April 29, 2020.
6. "Amdocs to buy Israel's SigValue for $85 mln-report". Reuters. January 21, 2007. Retrieved April 29, 2020.
7. "DST Innovis sells for $238 million". Biz Journals. July 5, 2005. Retrieved April 29, 2020.
8. "Amdocs Buys Xacct". Light Reading. December 22, 2003. Retrieved March 11, 2024.
9. Willing, Nicole (July 19, 2006). "Amdocs Snaps Up Cramer". Light Reading. Retrieved April 29, 2020.
10. "Amdocs to buy Israel's SigValue for $85 mln-report". Reuters. January 21, 2007. Retrieved April 29, 2020.
11. "COMPANY NEWS; AMDOCS TO PURCHASE NET SOFTWARE COMPANY IN TORONTO". The New York Times. March 1, 2000. Retrieved May 5, 2025.
12. Morris, Anne (June 5, 2023). "Amdocs tempts telcos with generative AI support". Light Reading. Retrieved October 23, 2023.
13. Sbeglia Nin, Catherine (November 16, 2023). "Amdocs will use the Nvidia AI foundry service to build custom large language models for telcos". RCR Wireless News. Retrieved December 1, 2023.
14. Hardesty, Linda (May 8, 2024). "Amdocs, Nvidia train GenAI to save 30% on customer service costs". Fierce-Network. Retrieved May 5, 2025.

Please let me know if you have any feedback, and thank you for reviewing. Cheers, BINK Robin (talk) 17:21, 6 May 2025 (UTC)[reply]