Draft:Select VoiceCom
Submission declined on 30 June 2025 by MCE89 (talk).
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| Submission declined on 30 June 2025 by Kovcszaln6 (talk). Not notable. See the source assessment.
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| Submission declined on 26 June 2025 by Kovcszaln6 (talk). This draft's references do not show that the subject qualifies for a Wikipedia article. In summary, the draft needs multiple published sources that are: Declined by Kovcszaln6 3 days ago.
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| Submission declined on 26 June 2025 by DoubleGrazing (talk). This submission appears to read more like an advertisement than an entry in an encyclopedia. Encyclopedia articles need to be written from a neutral point of view, and should refer to a range of independent, reliable, published sources, not just to materials produced by the creator of the subject being discussed. This is important so that the article can meet Wikipedia's verifiability policy and the notability of the subject can be established. If you still feel that this subject is worthy of inclusion in Wikipedia, please rewrite your submission to comply with these policies. This draft's references do not show that the subject qualifies for a Wikipedia article. In summary, the draft needs multiple published sources that are: Declined by DoubleGrazing 4 days ago.
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| Submission declined on 24 June 2025 by CoconutOctopus (talk). This draft's references do not show that the subject qualifies for a Wikipedia article. In summary, the draft needs multiple published sources that are:
Your draft shows signs of having been generated by a large language model, such as ChatGPT. Their outputs usually have multiple issues that prevent them from meeting our guidelines on writing articles. These include: Declined by CoconutOctopus 5 days ago.
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Select VoiceCom (SVC) is a privately held American–Australian business process outsourcing firm headquartered in Cebu City, Philippines. It offers customer support, technical assistance, back‑office processing, telemarketing, and AI‑enhanced services to clients in North America, the UK, Australia, and Asia. As of mid‑2025, SVC operates over 1,500 seats across facilities in Cebu IT Park and Davao City.[1][2]
History
[edit]Founded in 2008 as Executive Boutique Call Center, the company initially focused on outbound lead generation and sales support for U.S. small and medium-sized enterprises.[3] In August 2024, SVC expanded its Cebu IT Park headquarters by 525 operational seats and added communal and leisure spaces to support workforce growth.[4][5] In November 2024, it rebranded as Select VoiceCom to consolidate services under a unified global identity.[6] In early 2025, SVC launched a second facility in Davao City, improving geographic redundancy and expanding its workforce.[6]
Services
[edit]SVC provides a range of services across multiple business streams:
- Contact center (inbound/outbound), back-office processing, technical support, telemarketing.
- AI‑enhanced solutions including agent-assist tools, chatbots, NLP-driven IVR systems, predictive analytics, and workflow automation.[7][8]
Careers
[edit]Careers at Select VoiceCom:
- Sales
- Information Technologies[9]
References
[edit]- ^ "Select VoiceCom". Great Place To Work Philippines. Retrieved 2025-06-30.
- ^ "Select VoiceCom". clutch.co. Retrieved 2025-06-30.
- ^ Once, Liezel (2024-11-14). "EB Call Center merges with Select VoiceCom - Outsource Accelerator". Outsource Accelerator. Archived from the original on 2025-06-13. Retrieved 2025-06-30.
- ^ www.contactcenterworld.com https://www.contactcenterworld.com/company/blog/selectvoicecom/?id=544e61b6-4bff-4cdb-99a4-f359f52dfc8d. Retrieved 2025-06-30.
{{cite web}}: Missing or empty|title=(help) - ^ "Call Center Expansion Amidst AI Revolution - with Mark Shapiro of Select VoiceCom". Outsource Accelerator. Retrieved 2025-06-30.
- ^ a b Briones, Julliana Anne (April 2, 2025). "Select VoiceCom launches Davao hub amid local celebrations".
- ^ "Why Outsourcing to the Philippines Is a Smart Move for Call Center Operations". Customer Connect Expo 2025. Retrieved 2025-06-30.
- ^ Labay, Mel (2025-01-14). "Why Outsourcing Customer Service to the Philippines is a Smart Business Move | Success Link Outsourcing US". sl-outsourcing.com. Retrieved 2025-06-30.
- ^ "Careers at Select VoiceCom | Experlio - Getting Started". Experlio. Archived from the original on 2024-04-20. Retrieved 2025-06-30.
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