ArrivaClick

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ArrivaClick
Mercedes-Benz Sprinter in Paddock Wood in November 2017
ParentArriva UK Bus
Commenced operation2017
Ceased operation2025
Service typeDemand responsive transport
WebsiteArrivaClick

ArrivaClick was a demand responsive transport service operated by Arriva UK Bus. Passengers were able to book and pay for journeys via a smartphone app,[1] which then would have matched passengers traveling between similar points, calculating an ad hoc route to the destinations required.[2]

History

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ArrivaClick was launched in March 2017 in Sittingbourne,[3] with Liverpool becoming the first city to be served by ArrivaClick in 2018.[4]

It closed in April 2025, with the last area served being Speke.[5]

Former Operations

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Sittingbourne

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ArrivaClick in Sittingbourne was operated by Arriva Southern Counties. During November 2019 Arriva replaced the service with a fixed-route service in part of the area.[6]

Liverpool

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ArrivaClick began operations in Liverpool city centre and the southern areas of the city during December 2018.[7] however in July 2020, Arriva announced that it would not be returning its operations to Liverpool after suspending services in March due to the COVID-19 pandemic[8]

Leicestershire

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Arriva Midlands commenced operating ArrivaClick services in partnership with developers of the New Lubbesthorpe housing estate in Leicestershire in April 2019.[9] The Leicestershire operations were scaled back in October 2021 to operate during daytimes only.[10]

Arriva Click operations in Leicester ceased on 31 July 2022 with Vectare East Midlands operating a replacement service Novus Direct and Novus Flex from 1 August.[11]

Ebbsfleet

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Arriva Kent Thameside commenced operating ArrivaClick services at Ebbsfleet on 30 November 2020. ArrivaClick operations in Ebbsfleet ceased on 31 December 2024. Go-Coach now runs Go2 and the GC1 bus service, two similar services, both running in Ebbsfleet, aswell.[12]

Speke

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Arriva North West commenced operating ArrivaClick services in Speke on December in 2019. Operations ceased in April 2025, as services were to be replaced with local bus 211.

Watford

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Arriva Click used to operate within Watford and the surrounding area but stopped operations on 31 December 2023 due to low passenger numbers.[13]

Fleet

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ArrivaClick services were operated by Mercedes-Benz Sprinter minibuses. As of December 2018, it has a total of 30 vehicles.

References

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  1. ^ "About Arriva Click". Arriva. Archived from the original on 3 July 2019. Retrieved 3 July 2019.
  2. ^ "ArrivaClick on-demand bus service a success". Intelligent Transport. 8 March 2018. Archived from the original on 3 July 2019. Retrieved 3 July 2019.
  3. ^ Price, Chris (25 April 2017). "Sittingbourne becomes first town in UK to launch Arriva luxury minibus service ordered using an app". KentOnline. Retrieved 21 December 2018.
  4. ^ Dunn, Connor (25 June 2018). "Arriva launching Uber for buses in Liverpool". Liverpool Echo. Liverpool Echo. Retrieved 21 December 2018.
  5. ^ "Arriva Bus". www.arrivabus.co.uk. Retrieved 21 June 2025.
  6. ^ "Where you can go in Sittingbourne". Arriva. Archived from the original on 3 April 2019.
  7. ^ "Where you can go in Liverpool". Arriva UK Bus. Retrieved 21 December 2018.
  8. ^ Grimsditch, Lee (30 July 2020). "Arriva Click say they will not be returning to Liverpool". liverpoolecho. Retrieved 30 July 2020.
  9. ^ Pegden, Tom (April 2019). "Uber-style bus service being launched in new Lubbesthorpe estate". Leicester Mercury. Leicester Mercury. Retrieved 9 April 2019.
  10. ^ "Arriva Bus".
  11. ^ "Arriva Bus".
  12. ^ "go2 Ebbsfleet | Go Coach". www.go-coach.co.uk. Retrieved 21 June 2025.
  13. ^ "Arriva Bus".